E-Bill Service

Cavalier's E-Bill service allows you to conveniently view, download and pay your invoice online. Once enrolled, you will receive a monthly email notifying you that your statement is ready.

By choosing E-Bill, you're selecting a faster and more efficient way to pay your bill with immediate confirmation, while also having a positive impact on the environment.

Follow these quick and easy steps to get started:

Pay Online

Conveniently pay online with your Visa, MasterCard, American Express, Discover, Debit Card or a Check. Please select the link that corresponds with your account type.

Automatic Payments

Sign-up for Autopay and never worry about your Cavalier bill again. Your payment will automatically be debited – no more worrying about missed due dates or writing and mailing checks. You can use your checking account, credit or debit card

To edit your existing payment information online Click Here.

Pay By Telephone

Call toll free at (800) 609-2799 and follow the prompts.

Pay With Cash

Pay with cash at any MoneyGram, Western Union, Global Express or CheckFree location:

  • MoneyGram locations call (800) 666-3947 or visit moneygram.com
  • Western Union locations call (800) 325-6000 or visit westernunion.com
  • Global Express locations call (800) 989-6669 and select option 3 at the prompt
  • CheckFree locations, call (800) 309-7668 or visit checkfreepay.com

A processing fee will apply to payments made through these offsite vendors.

Pay By US Mail

P.O. Box 9001111
Louisville, KY 40290-1111

When you provide a check as payment, you authorize us either to use information from your check to make a one-time electronic fund transfer from your account or to process the payment as a check transaction When we use information from your check to make an electronic fund transfer, funds may be withdrawn from your account as soon as the same day we receive your payment, and you will not receive your check back from your financial institution. Please call 866-455-7509 if you have any questions, or if you would like to revoke your authorization of the electronic fund transfer.

Billing Inquiries (toll-free)

(800) 291-9699

Customer Care Support

email:

Residential Care

Note: Changes or modifications to existing accounts can only be made by primary account holder or other authorized persons calling Customer Care directly.

phone (EST)

Monday - Friday 8am - 8pm
Saturday 8am - 5pm
Sunday Closed

(800) 291-9699
Automated service 24 hours a day, 7 days a week

Business Care

email:

Business Care

phone (EST):

Monday through Friday 8am - 6pm
(800) 291-9699

Repair & Support Available 24x7

phone (EST):

(866) 221-1063

Billing Questions

phone (EST):

Monday through Friday 8am - 6pm

(800) 291-9699


Repair and Technical Support Available 24x7

phone (EST):

(866) 221-1063

online support:

www.cavtel.com/support

billing support:

(800) 291-9699

McLeod customer residential:

(800) 500-3453

McLeod customer business:

(800) 593-1177

New Sales

 

phone (EST):

Monday through Friday 8am - 8pm
(866)290-4200

 

 

 

 

 

Ipeer Guides

> Ipeer Support

Troubleshooting Tip

If you are having trouble receiving your email using Microsoft Outlook, Apple Mail, Mozilla Thunderbird or other client, be sure to log into your web mail account at gmail.talkamerica.net and digitally signing the user agreement. You may also try resetting your password by visiting http://myadmin.cavtel.net.

You can retrieve your Cavalier Gmail messages with a client or device that supports IMAP, like Microsoft Outlook or Apple Mail.

  • To enable IMAP in your Cavalier Gmail account:
  • Log in to your Cavalier Gmail account.
  • Click Settings at the top of any Cavalier Gmail page.
  • Click Forwarding and POP/IMAP.
  • Select Enable IMAP.
  • Configure your IMAP client and click Save Changes